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To our valued Clients:
Iowa Appliance Center is also impacted by the nationwide shortage of many appliances, due to the effects of the Covid-19 Pandemic. Unfortunately, shipping times will vary, and can extend 2-14+ weeks from the time of purchase. At this time manufactures are not providing estimated dates of arrival on factory backorder items. If possible, we suggest you secure your product(s) as soon as possible to avoid further delays. We are especially grateful for your loyalty!

Sincerely,
The Iowa Appliance Center Team

2.6 | 56 Reviews

23 cu. ft. Counter Depth 4-Door French Door Refrigerator in Black Stainless Steel

Samsung RF23M8070SG

Available in 3 Color(s)

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the FlexZone™ Drawer adjusts from refrigerator to freezer temperatures.

See More

 
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Ice Max

Large capacity, stores up to 2.7 lbs. of ice.

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FlexZone drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

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Auto Fill Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

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Built In Look

Counter-depth design offers a sleek, built-in look.

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Twin Cooling Plus

Independent fridge and freezer controls keep food fresher longer.

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Counter Depth

Sleek, built-in design.

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High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

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Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.

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ENERGY STAR ® Certified

Eco-friendly and energy-efficient.*

Ice Max Large capacity, stores up to 2.7 lbs. of ice.

FlexZone drawer A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

Auto Fill Pitcher A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Built In Look Counter-depth design offers a sleek, built-in look.

Twin Cooling Plus Independent fridge and freezer controls keep food fresher longer.

Counter Depth Sleek, built-in design.

High-Efficiency LED Lighting LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Fingerprint Resistant Finish A special finish to reduce smudges and minimize cleaning.

ENERGY STAR ® Certified Eco-friendly and energy-efficient.*

2-Year Parts and Labor Limited Warranty on Ice Maker For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the FlexZone™ Drawer adjusts from refrigerator to freezer temperatures.
Key Features
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Wi-Fi Dongle Ready
ADA Compliant Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves 5
Gallon Bins Yes
2-Minute Door Alarm Yes
CoolTight Door Yes (Auto Close)
Dispenser Light Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Recessed Handle
Water Filter HAF-QIN/EXP, HAF-QINS/EXP (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4-Door French Door
Color Fingerprint Resistant Black Stainless Steel
Number of Doors 4
Depth Counter (Under 30")
Refrigerator Features
AutoFill Water Pitcher Yes
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 7
Foldable Shelves 1
Fixed Shelves 3
Interior Light Top & Side LED
Slide-In Shelf 1
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
FlexZone Drawer
Total Capacity (cu. ft.) 3.1 cu. ft.
EZ-Open Handle™ Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.) 3.1
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 2.7
Drawer Divider Yes
Interior Light Bottom of Mid Drawer, High Efficiency LED, 1ea
Bins 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 633 kWh/Year
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity 22.6 cu. ft.
Refrigerator Capacity 12.9 cu. ft.
Freezer Capacity 6.6 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 29 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 29 1/4" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 31 1/4" D
Net Depth with Door Handle 29 1/4"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 29 1/4"
Depth without Door (in) 24"
Width 35 3/4
Weight
Product Weight 342 lbs
Shipping Weight 366 lbs
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Quick Specs

  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Samsung Free Haul Away Promotion

Offer Expires: 4/22/2021 to 4/28/2021 Must be postmarked by: 7/27/2021

Receive a $30 rebate with purchase of qualifying Samsung Energy Star Certified Appliances. Rebate form must be postmarked by 7/27/2021.

Samsung Sweep Up Spring Savings Rebate

Offer Expires: 4/8/2021 to 4/28/2021 Must be postmarked by: 5/28/2021

Receive a Free Jet 70 Cordless Stick Vacuum with purchase of 3 qualifying Samsung Appliances. Rebate form must be postmarked by 5/28/2021.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.6 out of 5

21% of reviewers recommend this product.

3 Stars

Good fridge. Terrible Ice maker

Mark 4/18/2021

we really like the layout and look of this refrigerator, but the ice maker makes us not want to get another samsung product and we are in the market for a new oven and microwave . the ice maker is always freezing over. we have had it replaced once and it continues to have the same problem. it is so frozen over now, i can't pull the ice maker out of the compartment. how doesn't this warrant a recall? expensive fridge and we are using old fashion ice trays. also, the drawer in the freezer is always coming off its tract.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

So many issues-

Samantha 4/1/2021

ice machine is awful- customer service: terrible customer service- perhaps the worst part of this whole experience: i reached out about the ice maker (freezes up, repeatedly). customer service we are within warranty and they would send a repair man so they opened a ticket. the ticket was then closed because no service was available in the area. i was texted that i "may be eligible for compensation" because they could not honor the warranty, and to reach back out to samsung. i did, and samsung just opened the ticket again and the same process happened again. three times- i am getting the run around so samsung does not actually have to honor their warranty. it's so frustrating, and i hope someone who reads this will actually help us before the warranty expires.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

SAMSUNG Ice Master Disaster

John Carmean 3/15/2021

this counter depth refrigerator is beautiful. i love the streamlined look. however, the icemaker has frozen up over and over. this requires manually defrosting the ice maker. i've seen my same complaint repeated by others across the internet. samsung please, please, please figure out how to fix this issue. an appliance this expensive should not have this problem. i am defrosting the ice maker again while i write this review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Does not work

Frustrated 2/20/2021

Do not purchase. The auto-fill water pitcher has a manufacturing defective and leaks badly every time that you pour water from it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Fridge For Us

WorksWell 2/18/2021

bought this refrigerator 2 years ago. all features work excellent including our ice maker. we have a water purification system and have not had the issues so many reviews have stated. worst issue is you could hear the ice dropping throughout the night. we use the ice and water every day and enjoy the water dispenser fill up. the only problem we have had is like another reviewer stated, the hinges don't allow for the doors to open forward so you can't be close to a cabinet or wall. mine was too close to the wall on its right and the top corner of the fridge hit the wall when first installed and knocked a piece of the black coating off. i moved the unit to the left a little and have not had any issue with it since. touch-up paint stratus gray dh81-11983a
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Scratches easy and ice maker problems

Junieg 1/27/2021

i've had 2 new doors because they came with scratches. then a magnet with a picture caused a new scratch. i had to get a new ice maker, now the ice maker is dripping water inside and outside of my refrigerator. i did get help from chat to reset the ice maker today to see if it will stop the leaking. don't get the black stainless steel. shows fingerprints like crazy and scratches terrible.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Design Flaw - No Service

Polly 1/11/2021

the door/flapper that dispenses the ice continuously opens and closes. it's loud. and no ice until it is fixed. after researching online and on forums, this seems to be a prevalent issue with these. broken wire that is surrounded by foam, so you can't get to it to fix it, must replace the whole door. longer story short, samsung (said they would take care of it) but now is unable to because there is no "samsung technician" available in our area. they are out of business. the local repairman is an authorized samsung dealer, but he can't work on our appliance for them to cover it. so we have a broken 18 mo. old, $3k fridge, that we now have to pay to repair. unreal.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Will never buy from Samsung again.

LILCHOWDER 12/21/2020

our fridge is one of literally thousands (if not more) that has major issues with the ice maker. we tried all the 'fixes' suggested and nothing has worked. our icemaker is totally useless, just like the samsung customer service! we contacted samsung even when our fridge was still under warranty, but they wouldnt do anything. wasted hours on the phone trying to get someone to help us. this is a well-known issue that is in the middle of a large lawsuit. i wish they would just own up about the malfunction and fix it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker not making ice water pitcher not filling

IRRITATED 2020 12/12/2020

i love this design and look! i wish it worked as well as it looks. it is only 3 weeks old and water pitcher won't fill and ice maker stopped making ice after making poorly formed cubes for several days. i want my money back.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

A Big Disappointment

Tran 12/1/2020

i am usually a type of customer who never really write a bad review on my purchase because of little flaws here and there on the product but this piece of appliance is a huge disappointment from my experience. i purchased this refrigerator at best buy and it was recommended to me. at first, the refrigerator was very nice and roomy and looked like a very high-quality product. i loved it and had no problems for the first few months. then approximately 4-5 months in, the ice maker decided to stop working and froze over the whole freezer compartment all of the sudden. a little over 2 years, the whole fridge just stopped working all together and we had to buy a new fridge. i will not buy another fridge from samsung's again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Beware of ice maker and water autofill

Rachel 11/30/2020

i'm not one to usually write bad reviews, but i should have also read the reviews on the ice maker issue. i've had this fridge for 3 years now and the ice maker gave out within the 1st year and now the auto water refill has completely stopped working and i am a big water drinker. i love the design of the fridge, but this is a big downfall for me.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Pretty thats about it

Jones 11/30/2020

we purchased this product in aug 2020 within the first month or so the freezer stopped cooling. called service but was told that there wasn't a tech in my area. well it starting working so i thought it was just a hiccup. no big deal... well here we are november 2020 and its not working again called service same story no tech in the area. so now i'm told i have to wait another 3-5 days for case management to call me. in the meantime i'm dealing with a fridge that is not staying cold while samsung jerks me around.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer Beware!! Awful

Wendykg 11/27/2020

do not buy!!!!' awful this is the worst refridgerator i have ever owned. the water filter needs a wrench for it to be removed and changed. the ice maker is awful!!! it freezes up every other day and needs to be emptied. thats if you can get it out. currently the ice maker is frozen solid and cannot be removed. i will need to defrost my entire refridgerator. it is also causes my fridge not to hold its temperature. fyi- this refriegerator is in a beach home that is barely used. i have been living in this home for the last 2 months while my other home is being renovated. i have read numerous reviews and youtube videos in this issue. i am worried that the ice build up has caused damage to tbe coils.this appliance is 2 years old. i had a ge profile for 16 years that still works.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do Not Buy

Ollie 10/21/2020

24 months stopped cooling. uses ar-6 refrigerant < no one has re-charged and failed again, suspect leak in system. looked on-line hundreds of complaints trying to schedule a service through samsung, they were suppose to call me, didn't happen, received text call them, no one answers phone 10 calls.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

I should have read the reviews

Daniel Brooks 10/3/2020

i bought the fleet. fridge, oven, microwave, dishwasher. each one of them gave me issues in the first year, the dishwasher just smells so i can deal with that. but this is about the fridge. like all of the other reviews, the ice maker constabtly freezes. i cant even open it at this point to do the amazingly annoying hair dryer defrost or the system defrost. we generally have to defrost the ice maker every 1.5 weeks or else is freezes shut. this is the absolute worst design ever. when you pay almost $3,000 youd at least hope the ice maker works consistently. it is insane there isnt a recall or class action suit on this yet. i gave it two stars because ice maker aside i do like it. i just cant sort out the ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Returned it!

Jason 9/24/2020

i loved the sleek modern look of this refrigerator. unfortunately it never worked. after almost 2 weeks of trying to get a warranty repair, i gave up and returned it back the store.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad Design on ice maker

Anonymous 9/15/2020

had the refrigerator for about 2 years and the ice maker has constantly freezes up. this is very annoying. have to thaw it out with a hair drier all the time. i am now buying ice. this appliance is not the quality for what i paid for it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good fridge, bad ice maker

zhd535 9/13/2020

we have this fridge for a little over two years, we like the appearance and features of this fridge. however, the ice maker definitely has design flaw. the space for ice to drop is way too narrow. it started to jam over a year ago; and it does not have a defrost function. i had to use warm water to melt the ice. when it started, i had to do that once a month. now frosting becomes so severe and the ice maker can only work a few days after each defrosting. i am not sure if a new ice maker will solve this problem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good fridge but has issues

Lfitz 9/1/2020

We just received a replacement after having our original fridge for about 2 years. The ice maker froze up 3x and techs were dispatched to fix. When it happened a fourth time we were offered a replacement which was great. Fridge has great space and looks nice but is also prone to dents for unknown rwasons. We woke up one day and the fridge was dented by the door, looks like something inside caused it. Samsung customer service was great!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Fridge, a few problems.

AllNonie 8/28/2020

Love the fridge, spacious, and has a very sleek design. The ice maker immediately stopped working and it was a huge pain to get fixed. It forced me into warranty way before I was ready to commit to extended protection.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Excellent refrigerator; ice maker issues

Mike 8/27/2020

Product has been performing well for just under three years, and it sure looks fantastic, too. Very happy we bought it. Also happy we got a vendor warranty extension, because icemaker broke at about 2.5 years; vendor covered repair. Ice quality is somewhat inconsistent -- cubed isn't really cubed, and size of "cubes" or chips varies. Hope these design flaws corrected by now.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

I like that there is no handles in the doors

JoeNav 8/27/2020

I bought it a year ago and I like the black stainless steel.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

All features very good..new ice maker superb

Lees 8/27/2020

Customer service top knotch ice maker fixed after Samsung's engineer adapt heaters an cyvles
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible Refrigerator don't buy Samsung!

Marta 8/25/2020

we purchased the refrigerator on august 2017 and problems began in 2018 the ice maker would stop working and get stuck, we called over three times and customer support was just as their product horrible. they came out twice and we not only have the ice maker problem now we have a freezer that does not freeze. we were told today that the whole freezer system was shot and we needed to purchase a new refrigerator. i attempted to call samsung and was on hold for 1 hour and 15 minutes no-one ever answer so i had to hang us. we now have to wait two days for someone to contact us from samsung. 800-726-7864 horrible customer service. horrible
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

no bueno

blake 8/19/2020

this refrigerator started out great but within less than a year the ice maker has been freezing over. this has caused several water leaks on my flooring and several hours trying to thaw out the ice maker to get it working again. also they talked me into the black stainless indicating it does not take on fingerprints again not true it is horrible with fingerprints and smudges. and now during a heat wave no ice and during my sons wisdom teeth ext no ice for ice packs., very expensive purchase that i feel does not stand up to its value.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Sleek look

JSimcho 8/4/2020

I wish that icemaker would produce more ice quicker when it's empty. And it does leave finger prints. And I'm a compulsive cleaner.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Nice fridge but ice maker issues

Pwh1138 8/3/2020

Ice maker problem less than 2 years in and needs replacing
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Not the best investment for a kitchen appliance...

NotThrilledWithThisOne 8/3/2020

This refrigerator was purchased as a second choice when original selection became unavailable. The refrigeration and freezing work fine. However, the ice cube maker and water dispenser leave a lot to be desired. The overall construction is not as well done as I'd like; however, that could be tolerated as it could be chalked up to personal preference and tolerance.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker is horrible

Sseider1 8/3/2020

Paid a lot of money for this fridge only to have it a few months and having issues with the ice maker freezing over . No longer covered by warranty so I would need to pay for someone to come out and look at it. Gave up trying to keep everything from Freezing over because it didn't work for long. I paid big dollars to keep this fridge with me when I moved and I've come to a conclusion it can stay and be someone else's headache.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Nice Refrigerator/Horrible Ice maker

yesgreg23 8/3/2020

This is a really good refrigerator with plenty of room for all of our families food items. The freezer compartment is spacious enough for compared to others. The water dispenser is the best both outside and inside with the water container. It has a for putting in your favorite fruits. The only gripe I have is the ice maker. It constantly clogs up with ice and renders the ice maker useless. I constantly have to defrost it so it can work again. Bad design.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great except for the ice maker.

Mama713 8/3/2020

I was so excited about my new refrigerator but my ice maker only worked for the first six months and hasn't since. Very disappointed after spending so much money to purchase this nice refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Refrigerator

trains420 8/3/2020

I bought this Samsung refrigerator about 3 years ago. I am very happy with it. No problems at all. The only drawback is the ice maker, it is not very efficient. We have only 2 people in our household, we don't use that much ice anyway so it s not a big factor.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

At first I loved my Samsung

Nick 7/23/2020

I bought my Samsung because we were looking for a French door refrigerator that was counter depth. The unit worked well at first, but then the ice maker started freezing up. This is our second Samsung refrigerator that we have had this issue with.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst refrigerator ever!

Mr707 7/19/2020

i bought this refrigerator 2.5 years ago. issues started with the ice maker freezing over right after the 1 year warranty. over 5 weeks ago the fridge completely stopped getting cold. 2 techs later and with samsung agreeing the fridge is not repairable. the part that went out luckily has a 5 year warranty. samsung has told me i could get a refund of what i paid or a new fridge. they keep giving me the run around. spoke to a rep last friday to see what the delay is about. she says the process is the "locating stage" and could take another 2-3 weeks! how can it take that long to look up a item number and locate it their own system? please do not even think about purchasing this fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid!! Ice Maker Malfunctions

BuyerBeware 6/2/2020

continuous issues with the ice maker freezing up, which will not allow for use of the machine. this is a known issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice Maker Issues

MD1963 5/28/2020

we do like the fridge layout, but the ice maker is really bad. need to manually defrost every 2 weeks. the problem seems to be getting worse. the picture is our ice maker this morning.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy if you want a working ice maker

momhuggs 4/27/2020

the ice maker in this unit is garbage. the design itself if faulty. if you repair, it will continue to break which means more repairs.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very efficient layout

Jack 3/30/2020

We have had our new Samsung refrigerator for about 6 months and we are completely happy with it. Our previous refrigerator was a side-by-side and we never felt either the freezer or refrigerator compartments were easy to use. Getting food in and out was always difficult, especially in the refrigerator where food would get pushed in behind other items and we would forget they were there and ended up throwing a lot of food away. Not so with our new Samsung! The freezer section now holds more food than our old one and all of the items are easy to access. The center drawer is wonderful - we can now keep all of our deli items like cheese and sliced meats in one place which makes it easy to see at a glance what we have available. The shelves located on the refrigerator doors have a nice depth to them so we can actually use them to store a significant amount of items instead of cluttering up the main shelves. Because the main shelves are not as deep as our prior unit, we can easily see everything in the refrigerator and as a result we seldom end up throwing anything away. I never thought a refrigerator could make such a difference but this one has certainly simplified our lives!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't Know What to Do

GodFondren 3/22/2020

serviced 5 x's for 3 issues. ice maker freezes up, still doesn't work. pitcher doesn't fill, cools sporadically. worst product i've ever owned
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Keep Shopping

Keith Fisher 2/19/2020

water pitcher leaks. ice maker is slow and leaks causing rust/water spots. water from the ice bin leaks into the fridge. the black finish chips and peels. ice maker stopped working after 20 months.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Worst Fridge Ever

DavidC 12/12/2019

bunch of plastic parts that either break and don't fit right. ice maker jams and leaks constantly. support tells us to hire a repair person. ugh! not buying samsung again!
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

NEVER AGAIN

XeNell 11/14/2019

see review from "regret7" for my same details... except my replacement fridge has a whole new issue... and samsung has said it's not their problem. no more samsung appliances for me.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Leaves fingerprints

Disappointed123456789 8/3/2019

leaves fingerprints. not fingerprint resistant. very disappointed
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Not good.

Jeatone 7/16/2019

ice machine has frozen solid numerous times. now is frozen to the point where we can no longer remove the ice bin. auto water pitcher no longer works. i would not recommend this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

The best

Rita Siemon 7/9/2019

we love it and are sad we waited this long to buy one. we would recommend it to anyone looking for a new refrigerator. you will nit be disappointed at all.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Wouldn't buy again

kjwalkin 6/14/2019

scratches easily, shows fingerprints terribly, doors are not the same height, ice maker has already broken.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Worst refrigerator ever

kvinniss 5/17/2019

After having a Samsung refrigerator from 2005 till now never gave me any issues so I decided to buy another little did I know this one would be a nightmare I bought this refrigerator on 9-13-2017 worked okay till last October 2018 had to replace ice maker because it was freezing ice on top gues what still freezing ice on top I have to just check once a week and remove it but it got worst may 2019 my freezer is not freezing and the flex drawer not cooling refrigerator is cooling fine of course I'm out of warranty still called Samsung a tech was sent which I paid $100.0 for just diagnostic he tells me I have to replace parts all costing $750.00 I might as well put a few more dollars and buy a new refrigerator luckily I have a refrigerator in my basement till I can figure out what to do. I have read other reviews from other sites and their having same issue this is a nightmare.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great looking and very functional!

natalie625 10/31/2018

Bought this and love the look of it! Very functional also!
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Finish is coming off

CSH1960 10/27/2018

There was a small blemish on the bottom of the left door where the finish began to come off. I called Samsung took a picture and emailed it. I never heard another word from them. It still bugs me. However, I'm too busy to chase them down. I had only had the refrigerator for about 60 days when I contacted them.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Beware of "Built-in Look"

MasterRowdy 8/31/2018

Refrigerator looks great; however, be cautious of the built-in look. The hinges of this refrigerator require clearance to open. Because of this you'll either need approximately 1.5"-2" of open space on each side of the refrigerator. To combat this, you can pull the unit away from the wall further but now you're losing the sleek look of a counter depth fridge. Incredibly disappointed of the look so buyer beware!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value